At Alien Lab Disposable, we value our customers and their satisfaction is important to us. We understand that there may be instances where our customers may want to return their product or seek a refund. Therefore, we have created a comprehensive refund and return policy to ensure a hassle-free experience for our customers.
- All refund requests must be made within 7 days of the purchase date.
- Refunds will be issued back to the original payment method.
- The refund amount will exclude any shipping costs incurred for the original purchase.
- Refunds will only be processed for unopened/undamaged products.
- We reserve the right to refuse a refund at our discretion.
- All return requests must be made within 14 days of the purchase date.
- The customer is responsible for any return shipping costs incurred.
- Returns will only be accepted for unopened/undamaged products.
- Once the returned item(s) have been received and inspected, we will issue a refund back to the original payment method.
Please note that our refund and return policy only applies to purchases made directly through our website. For any further queries, please contact our customer support team.